Privacy Policy

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, purchase products, or use our consultation services. By accessing our website or using any of our services, you agree to the terms described in this policy. – Utpal Soni

Information We Collect

We may collect the following types of information:
Personal Information
Name, Contact number, Email, Shipping and billing address. Payment-related information (processed securely through third-party gateways)

Consultation Information
During consultations, you may choose to share: Health-related information, Medical history, Wellness concerns or symptoms. This information is shared voluntarily and is treated with strict confidentiality.

Technical & Automatically Collected Data
IP address, Browser type, Device information, Pages visited and time spent on the website, Cookies and similar tracking technologies

How We Use Your Information

We use the information collected for the following purposes:
To process and fulfill orders

To provide accurate consultation and personalized recommendations

To improve website functionality and user experience

To communicate updates, confirmations, or support

To comply with legal and regulatory requirements

We do NOT sell, rent, or trade your personal or consultation information with any third parties.

Confidentiality of Consultation Information

All personal and health-related information shared during consultations is maintained with complete confidentiality.

We will never disclose patient information to anyone, except when :
Required by law or legal process
You provide explicit written consent

Third-Party Services

We may use third-party service providers for:
Payment processing
Shipping and logistics
Website analytics
These providers only receive the information necessary to perform their functions and are obligated to protect your data.

Cookies & Tracking Technologies

We use cookies to enhance user experience and analyze website performance. You may disable cookies through your browser settings, but this may affect certain features of the website.

Data Security

We implement strict administrative, technical, and physical security measures to safeguard your data against :
Unauthorized access
Loss or misuse
Alteration or disclosure
Payment information is processed through secure, industry-standard payment gateways.

Your Rights

Depending on your jurisdiction, you may have the right to:
Access your personal information
Request corrections or updates
Request deletion of your data
Withdraw consent for data processing
Opt out of marketing communications
To exercise these rights, you may contact us through our official support channels.

Data Retention

Your information is stored only as long as necessary to provide our services, fulfill legal obligations, or resolve disputes.

Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and continued use of our website signifies acceptance of the updated policy.

Third-Party Websites and External Links

Our website may contain links to third-party websites or online platforms. Please be aware that these external sites are not operated or controlled by us. When you choose to visit any third-party site, we strongly recommend reviewing their privacy policies, security practices, and terms of use.
We do not endorse, guarantee, or assume responsibility for the privacy, security, accuracy, or reliability of any information presented on such external websites. Any information you choose to share on public or semi-public platforms including social media or third-party networking sites may be visible to other users of those services and may be used by us or by third parties without restriction.
The presence of a link on our website does not constitute an endorsement of the linked content, its operators, or its owners, unless explicitly stated within our Services.